Question: How often should I have my carpets cleaned?

Answer: The frequency of carpet cleaning depends on various factors such as usage, the number of people living in your home, guests, and pets. Typically, we recommend our clients to schedule carpet cleaning services once or twice a year. However, if you have a higher than average number of guests, pets, or children, it may be beneficial to establish a cleaning regimen of every two to four months. We offer a range of flexible options to accommodate such situations and can customize a cleaning plan tailored to your specific needs. For example, we can focus on cleaning only the high-traffic areas every four months, with a full cleaning completed once a year. Our carpet protector treatment is also highly recommended to maintain the plushness and longevity of your carpets. It strengthens the carpet fibers, keeping them in optimal condition for extended periods. Consult with one of our knowledgeable Axiom professionals to discuss the best options for your specific circumstances. We prioritize honesty and transparency, always keeping our clients' best interests in mind.

Question: Are your cleaning solutions harmful to my pets or family members?

Answer: Axiom has always prioritized the use of safe and honest products. Before introducing any product into our lineup, we conduct thorough research to ensure their safety. We provide Material Safety Data Sheets (available online) to anyone interested in understanding the composition of our products. As a company, it is crucial for us to never put our customers, their pets, or our professionals at risk when handling our cleaning solutions.

Question: How long will it take for my carpets to dry?

Answer: At Axiom Floor Care, quick drying times are one of our top priorities. Typically, carpets will dry within 4 to 6 hours during the summer and 6 to 8 hours during the winter. However, exceptionally dense, thick carpets or shag rugs may require up to 24 hours to completely dry. We take great care to ensure that your carpets are thoroughly cleaned and dried efficiently, so you can quickly resume using your space.